Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery time: 5–12 business days, depending on your location. Please note that delays may occur due to factors beyond our control.
Shipping Fees
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email so you can monitor your delivery status.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. However, if your package is lost, please contact us and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
Contact Us
If you have any questions about shipping, please contact us:
Email: sallygeefood@tutamail.com
Phone: (615) 629-8498